Shipping policy
Shipping Policy
At Rapyskull, we strive to provide you with the best shopping experience, including fast and reliable shipping. Please review our shipping policy below to understand how we handle shipping and delivery for our handmade silver jewelry.
Processing Time
- Order Processing: All our jewelry is made to order to ensure the highest quality and craftsmanship. Please allow 5-7 business days for us to process and prepare your order for shipping.
Shipping Time
- Delivery Time: Once your order is processed, it will typically take another 5-7 business days for delivery.
Shipping Rates
- Free Shipping: We offer free shipping on all orders.
Tracking Your Order
- Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the shipping carrier’s website.
Customs and Import Taxes
- Responsibility: Buyers are responsible for any customs and import taxes that may apply to international orders. We are not responsible for delays due to customs.
Shipping Locations
- Production and Shipping: Our production team is located in China, and most of our products are shipped from there. We are planning to build another production center in the US for faster shipment in the future.
Address Accuracy
- Ensure Accuracy: Please ensure that your shipping address is accurate and complete. We are not responsible for delays or misdeliveries caused by incorrect or incomplete addresses.
Contact Us
- Customer Support: If you have any questions or concerns about your order, please don't hesitate to contact us at support@rapskull.com. We aim to respond within 36 hours (excluding holidays and weekends).
We appreciate your business and strive to provide you with the best possible service. Thank you for choosing Rapyskull for your handmade silver jewelry needs.